Frequently Asked Questions
Q: What equipment do I need?A:We will provide you with the equipment needed to receive the wireless signal and get on the internet. If you would like to make your home wireless, then you will need to provide your own wireless router.
Q: How much is the installation fee?
A: It depends on the contract you select. Please see the pricing page for contract options.
Q: How long does the site survey and installation process take?
A: Approximately a hour and a half.
Q: How important is my upload speed?
A: Very. Your upload speed dictates how fast you can send files over the internet. The faster the upload speed the faster and smoother those tasks will become. Especially important for those using VPN connections.
Q: How can I configure my email to work with Outlook and other email programs?
A: Click here to download the Outlook configuration instructions.